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As a last resort I may have to invest in a Time Capsule which will always be compatible with a Mac.
#Passport hard drive for mac customer service for mac#
Compatible with USB-C and USB-A, the My Passport for Mac drive comes equipped to connect with todays latest technology.
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Or is it Apple’s fault? I wonder how many Apple users use WD external hard drives for Time Machine? Good thing I use a separate Cloud storage backup. Western Digital 2 TB My Passport for MAC USB3.0 and USB-C External Hard Drive is trusted, portable storage that perfectly complements your on-the-go lifestyle.
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It’s now several hours later and have heard nothing. What a crock! I can’t conceive of WD, a giant in the storage industry, not having a driver to backup the latest Apple OS. Eventually I had to leave a call-back number.
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End of Service Life Policy - Consumer Products Will my Seagate Drive work with Windows 10 Will my Seagate Drive work with macOS 10. Can I use WD hard drive on Mac and PC You can find effective ways here to format WD My Passport for Mac and PC to FAT32 or exFAT file system with the help of the professional format tool - EaseUS. Check here for important support updates, notices or documents.
#Passport hard drive for mac customer service how to#
Sadly, I waited on hold a long time then got disconnected! I had to call back yet again and work my way up to the 2nd tier and waited on hold again. How to Use Disk Management to Set Up a Hard Drive Important Support Information. Buy WD My Passport for Mac 5 TB External Hard Disk Drive only for Rs. I worked my way up to 2nd tier support level in order to talk to a more tech-savvy person. No help there. I finally was told that El Capitan is not supported by my WD drive, therefore this is an issue for Apple and not their problem.
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WD 5TB My Passport for Mac USB 3.2 Gen 1 Portable Storage - Blue - WDBA2F0050BBL-WESN is rated 4.2 out of 5 by 43. I tried everything, incl running their utilities, downloading new firmware and calling WD support. Featuring WD Discovery software, this Western Digital My Passport external hard drive makes it easy to save files from social media and cloud storage accounts. So, My Passport Ultra offers the best value for money. However, the price difference is not so large. You will have to pay more for cloud connectivity, USB-C support, and a plastic-aluminum casing. I have a WD My Passport For Mac external hard drive that worked fine, then I upgraded my OSX to El Capitan. Not many features set apart My Passport Ultra and My Passport. That's why WD builds drives to demanding requirements for durability and long-term reliability.It’s not working for me.
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There's no telling what's ahead in your own journey. WD Discovery can also manage your drive through WD Drive Utilities. Seamlessly import, organise and share your photos, videos and docs to the My Passport for Mac drive to backup your online social life. Included WD Discovery software lets you connect to popular social media and cloud storage services like Facebook, Dropbox and Google Drive. And with SuperSpeed USB, you can quickly start backing up everything in your life and keep driving forward. My Passport for Mac portable storage is ready right out of the box including all necessary cables. Whether using a PC or Mac computer, your My Passport Go drive works easily right out of the box and includes automatic backup software1 for Windows and is also Time Machine compatible for Mac. Just activate password protection and set your own personalized password using WD Discovery. The My Passport Go blue colour 2 TB capacity portable drive delivers SSD performance, more than 2 times faster than typical portable hard disk drives. The My Passport for Mac drive's built-in 256-bit AES hardware encryption with password protection helps keep your digital life's contents secure. The My Passport for Mac drive includes USB-C and USB-A cables, so you can save tomorrow's content with the Mac computers of both today and yesterday. Simply drag and drop files to and from, or setup a backup routine with Apple's Time Machine software to help protect the contents of your digital life: photos, videos, music and documents.
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My Passport for Mac portable storage works straight out of the box with Mac devices which makes it easy to keep you moving on your journey. May require reformatting for other operating systems.Ĭompatibility may vary depending on user’s hardware configuration and operating system. This is my first time called WD for customer service (for replacement) which I should just do it online in stead.
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This one (My Passport for Mac 500GB) I bought in May 2009 and died in Dec 2009. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3. I currently have two WD external hard drives for my Mac. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. Learn more about the Western Digital WDBA2D0020BBL-WESN Best Seller Ranking Disk Drive Format Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems.